This Privacy Policy explains how GetMedCardOnline.com (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you access or use our website and related services. By using our platform, you agree to the practices described below. Please review this policy carefully.
Information We Collect
We collect information that you voluntarily provide during the certification or consultation process, including but not limited to:
- Full name, email address, phone number, and residential address
- Date of birth and identification details
- Medical history, health conditions, and physician-related information
This information is collected through secure online forms, phone consultations, and encrypted communication channels. Certain data is required to comply with state-specific medical and regulatory requirements.
We may also collect limited non-personal information through cookies and tracking technologies to improve website performance, enhance user experience, and analyze anonymized usage patterns.
How We Use Your Information
Your personal information is used for the following purposes:
- To facilitate medical consultations and certification services
- To verify your identity, eligibility, and state residency
- To communicate application status, renewals, and service-related updates
- To provide customer support and respond to inquiries
- To deliver optional marketing communications and service offers
You may opt out of non-essential communications, such as promotional emails or text messages, at any time through your account settings or by following the unsubscribe instructions provided in our communications.
Sharing of Personal Information
We do not sell your personal information.
We may share your information only in the following circumstances:
- With licensed healthcare professionals involved in your consultation or care
- With trusted service providers who assist in operating our platform, under strict confidentiality agreements
- With regulatory or legal authorities when required by law, court order, or government request
All third parties are required to handle your data securely and only for authorized purposes.
Data Retention
We retain your personal and health information:
- For as long as your account or certification remains active
- For additional periods as required by applicable federal or state laws
- In de-identified or aggregated form for analytics and business improvement
Non-essential data, such as customer support records or marketing preferences, may be periodically reviewed and deleted.
Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Opt out of non-essential marketing communications
- Request deletion of your personal data, subject to legal and regulatory obligations
To submit a privacy-related request or concern, please contact us through our secure website contact form or email us directly at support@getmedcardonline.com.
Data Security
We take reasonable and appropriate measures to protect your information, including:
- Secure encryption protocols
- Restricted access and authentication controls
- Regular security reviews and staff training
- Collection of only the minimum necessary data
While we strive to protect your information, no online system can guarantee absolute security. By using our services, you acknowledge this inherent risk. In the event of a data breach affecting sensitive information, we will notify affected users as required by applicable laws.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices. The most current version will always be available on GetMedCardOnline.com. Material changes may be communicated directly via email or platform notifications.